+30% higher cart value
More revenue per customer. Less effort for your team.
Your AI employee advises like your best salesperson: Understands needs, suggests the right products and actively sells accessories – while your customers no longer search for answers alone in the shop.
More revenue from every consultation
Your AI employee recognizes needs, suggests suitable bundles and actively sells accessories. Every customer gets advice like in a specialty store – around the clock, without additional staff.
Noticeable relief for your service team
Product comparisons, technical questions, application advice – all answered in seconds. Even in the evenings, on weekends and during seasonal peaks. Your team focuses on complex consultation and revenue.
Consistent advice on all channels
Shop, chat, dealer search, phone – the same expertise everywhere. Your knowledge is central, product info always up to date. No more outdated FAQs or different statements.
Flora, our AI employee, is revolutionizing our product consultation. She combines our expertise with AI efficiency and offers our customers excellent consultation quality and customer service around the clock.
Michael Horn
Head of Digital at Neudorff
97%
of product inquiries can be answered
+35%
increase in average cart value
16x
return on investment
Get your AI employee in 3 steps
1
Initial Meeting
We analyze your use cases and define your first AI employee.
2
Setup & Training
We set up your account and train the AI with your data.
3
Go-Live
Your AI employee goes live and you optimize step by step.
Product Recommendations
Fewer cart abandonments. More conversions. Automatically.
Finds the right product from thousands of variants – in seconds
Answers "Does this fit?", "What else do I need?", "Is this the best?"
Turns doubters into buyers – with concrete recommendations instead of links
Product Consultation
Your product knowledge becomes a revenue driver
Uses your product knowledge as a competitive advantage
Explains technical details & regulations – legally compliant, understandable
Increases closing rates through competent advice
Product Recommendations
"What is this?" becomes "This is what you need."
Automatically recognizes plants, damage or products in photos
Answers "What is this?", "What treatment?", "What do I need?" with concrete product suggestions
Turns uncertain customers into buyers – with recommendations instead of "Search in the shop"
From 80% to 100% automation
These skills make the difference between 60% and 100% automation – and between a good and an unbeatable AI team.
Explains technical details understandably
Data sheets, legal texts, ingredients – your AI employee translates them into simple product recommendations. "Can I use this on roses?" becomes "Yes, perfect. Here's how to apply it."
Checks availability during consultation
"Is this available?" is immediately checked from your shop. "What alternative?" shows available products. Consultation and sales in one step, no "Hold on, let me check".
Shows you which product info is missing
See which products raise questions, which features are missing and where there are gaps in the assortment. Optimize your offering data-driven.
Remembers every recommendation
Customer asks about lawn fertilizer in chat today, calls about weed killer tomorrow. Your AI employee knows: "This one fits perfectly with your lawn from yesterday." Advice like in a regular store, cross-channel.
Advises in the customer's language
French customer on German site? Gets advice in French – with the same product recommendations, the same expertise. One assortment, many markets, zero language barriers.
What our customers achieve with AI product consultation
Integrations
Accesses your product data – in real time
Products, prices & availability in real time
No manual data maintenance
Works with your existing system
Proven where consultation decides between purchase and abandonment
Garden & Plants
Answers questions about lawn, plants & accessories immediately, recommends suitable solutions and relieves your team during seasonal peaks – available 24/7, at no extra cost.
Pools & Outdoor
Guides customers through projects, advises on materials & accessories, filters out standard questions and only forwards complex cases to the team – your team focuses on sales.
Heating Systems, Fireplaces
Explains performance & regulations legally compliant, answers inquiries immediately and accompanies until booking – no waiting times, no lost leads.
Fertilizers & Plant Protection
Provides compliant recommendations, documents information GDPR-compliant and reduces incorrect purchases as well as liability risks through precise advice.
Technical Home Products & Appliances
Clarifies specifications & compatibility, turns technical questions into sales and absorbs seasonal peaks – without additional staff.
FAQs
Frequently asked questions from our customers
Your AI employee is trained with your existing sources: product data, catalogs, consultation guides, FAQs, training materials. We help prepare the data so that the consultation fits your rules and assortments from the start.
Yes – as long as the rules are clearly defined. We jointly define your application areas, prohibitions, dosages and safety instructions. The AI strictly adheres to these guidelines and refers to your team in borderline cases.
You define which products can be recommended in which cases. Additionally, there are safety limits, escalation logic and regular reporting. This way you see which answers were given and can continuously fine-tune the consultation.
The same product logic can be used in your webshop, webchat, via email, WhatsApp or in the call center. On request, the AI employee also supports your dealer network with consistent advice.
We handle most of the technical setup. You provide content and rules, we take care of mapping, training and testing. Usually a small project team from product/category management and e-commerce is sufficient.
No. Your AI employee handles recurring questions and standard cases – your expert advisors focus on complex projects, B2B customers and upselling. Result: better accessibility for customers and more focus time for your team.