Your AI employee advises, sells and handles support — on web chat, email, phone and WhatsApp.
AI employees for e-commerce
More revenue from your shop traffic. Without more headcount.
+20%
revenue per user
−60%
support costs
15 min
to go live
Q
Qualimero AI
Online · Web chat
Ask a question …
Trusted by leading brands
What your AI employee can do for you.
Build your digital employee from these task areas — across every channel: web chat, WhatsApp, email and phone.
Product Consultation
Helps customers choose the right product, compares options and increases cart value & conversion.
Customer Service
Answers standard questions, usage & complaints – 24/7, your team handles special cases.
Sales
Pre-qualifies inquiries, books appointments & routes leads to your team.
Solutions that inspire
What brands achieve with Qualimero's AI employees.
Qualimero's AI employees advise, sell and relieve teams – from sales to customer service. Learn how brands increase their revenue and noticeably simplify processes.
33×
Return on Investment
“Franz handles most of our web-chat advice — with +18.75% revenue per visitor, causally measured by A/B test. Qualimero doesn't claim its impact, it proves it. Every month we see in black and white what the AI delivers: 33x ROI.”
Mario Wunder
Managing Director, Pooldoktor Handels GmbH
Retail / E-commerce (Pool & Swimming)
97%
Accuracy in Product Recommendations
“Flora handles 97% of our product consultation — in exactly the quality Neudorff stands for.”
Michael Horn
Head of Digital, Neudorff
15×
Return on Investment
“Eva answers around 1,000 inquiries a month in 11 seconds — around the clock.”
Rafael Frommhold
E-Commerce Manager, Lucht LHZ Group
16x
Return On Investment
“Hektor handles 100% of our web-chat inquiries — our team focuses on the demanding cases.”
René Deutsch
CEO, TURF Handels-GmbH
24/7
Technical Consultation Without Wait Times
“Ella tells customers which light bar is legal for their truck even at 11 PM on a Saturday night.”
Charlotte Henkenjohann
HELLA Lightstyle
This is what your everyday life with AI employees looks like.
When product advice, support and seasonal peaks no longer depend entirely on your team.
Your customers get expert-level advice – without waiting.
Your AI employee explains complex products, compares options and gives clear recommendations – even for legal or technical questions.
Inquiries run by themselves – your team only handles special cases.
Questions about shipping, returns, application and complaints are answered automatically by your AI employee. Your team has time again for cases that really need conversation.
Seasonal peaks are plannable, no longer an emergency.
During peak phases, your AI employee absorbs the additional inquiry volume. Service quality remains stable, even when demand and campaigns explode.
Knowledge stays in the company, no matter who leaves.
Everything you teach your AI employee remains permanently available – processes, answers, expertise.
Your brand sounds the same everywhere – professional and helpful.
The AI employee speaks in your tone, explains products consistently and follows your guidelines – in every channel.
You grow through volume, not through headcount.
More traffic, more inquiries, new countries: You scale your AI employee's capacity instead of constantly recruiting new support teams and training them for months.
Your own AI employee in 15 minutes.
From account to your first advised customer — no developers, no setup call.
01
Create your account
2 minSign up and get going — no setup call. The guided checklist takes you to go-live in five steps.
02
Connect your shop
10 minConnect Shopify, WooCommerce, Shopware or a product feed — the AI trains itself on your catalog.
03
Sell & optimize
LiveYour AI employee advises from minute one. You see every conversation and measure the revenue lift via A/B test.
Try free for 14 days · No minimum term
4.9 on OMR Reviews | 4.7 on Google Reviews | 4.9 on OMR Reviews | 4.7 on Google Reviews |
"We tested three different chatbot solutions before – none came even close to Qualimero. The AI truly understands what our customers are asking and gives answers I would have written myself. Our support team can finally focus on the really complex cases."
Sarah M.
E-Commerce Manager, Garden Retail
"Honestly, I was skeptical – two weeks from first call to go-live sounded too good to be true. But the team delivered. The AI employee was trained faster than some interns we've had. And the quality of answers stays consistently high, even at 3 AM."
Thomas K.
Head of Customer Support
"What surprised me most: Our chat conversion rate increased by 35%, but at the same time our return rate dropped. Customers aren't just buying more – they're buying the right products. I honestly didn't expect that."
Lisa H.
Marketing Director, Home & Living
"As a CEO, I look at the numbers first. ROI was positive after 8 weeks – very few tools achieve that with us. But what personally convinced me: I no longer get complaints about long support wait times. That used to be a constant issue."
Michael B.
CEO, Mid-size Company
"We wasted years on rule-based chatbots that only frustrated our customers. Qualimero was the first system where I thought: This actually works. The AI learns from our corrections and gets better every day."
Anna S.
Customer Success Lead
"My customers sometimes write to tell me how great they find the service – without knowing they talked to an AI. That's the biggest compliment for me. And I can finally have weekends again without constantly checking my phone."
Peter W.
Owner, Online Specialty Store
"We tested three different chatbot solutions before – none came even close to Qualimero. The AI truly understands what our customers are asking and gives answers I would have written myself. Our support team can finally focus on the really complex cases."
Sarah M.
E-Commerce Manager, Garden Retail
"Honestly, I was skeptical – two weeks from first call to go-live sounded too good to be true. But the team delivered. The AI employee was trained faster than some interns we've had. And the quality of answers stays consistently high, even at 3 AM."
Thomas K.
Head of Customer Support
"What surprised me most: Our chat conversion rate increased by 35%, but at the same time our return rate dropped. Customers aren't just buying more – they're buying the right products. I honestly didn't expect that."
Lisa H.
Marketing Director, Home & Living
"As a CEO, I look at the numbers first. ROI was positive after 8 weeks – very few tools achieve that with us. But what personally convinced me: I no longer get complaints about long support wait times. That used to be a constant issue."
Michael B.
CEO, Mid-size Company
"We wasted years on rule-based chatbots that only frustrated our customers. Qualimero was the first system where I thought: This actually works. The AI learns from our corrections and gets better every day."
Anna S.
Customer Success Lead
"My customers sometimes write to tell me how great they find the service – without knowing they talked to an AI. That's the biggest compliment for me. And I can finally have weekends again without constantly checking my phone."
Peter W.
Owner, Online Specialty Store
"We tested three different chatbot solutions before – none came even close to Qualimero. The AI truly understands what our customers are asking and gives answers I would have written myself. Our support team can finally focus on the really complex cases."
Sarah M.
E-Commerce Manager, Garden Retail
"Honestly, I was skeptical – two weeks from first call to go-live sounded too good to be true. But the team delivered. The AI employee was trained faster than some interns we've had. And the quality of answers stays consistently high, even at 3 AM."
Thomas K.
Head of Customer Support
"What surprised me most: Our chat conversion rate increased by 35%, but at the same time our return rate dropped. Customers aren't just buying more – they're buying the right products. I honestly didn't expect that."
Lisa H.
Marketing Director, Home & Living
"As a CEO, I look at the numbers first. ROI was positive after 8 weeks – very few tools achieve that with us. But what personally convinced me: I no longer get complaints about long support wait times. That used to be a constant issue."
Michael B.
CEO, Mid-size Company
"We wasted years on rule-based chatbots that only frustrated our customers. Qualimero was the first system where I thought: This actually works. The AI learns from our corrections and gets better every day."
Anna S.
Customer Success Lead
"My customers sometimes write to tell me how great they find the service – without knowing they talked to an AI. That's the biggest compliment for me. And I can finally have weekends again without constantly checking my phone."
Peter W.
Owner, Online Specialty Store
"We tested three different chatbot solutions before – none came even close to Qualimero. The AI truly understands what our customers are asking and gives answers I would have written myself. Our support team can finally focus on the really complex cases."
Sarah M.
E-Commerce Manager, Garden Retail
"Honestly, I was skeptical – two weeks from first call to go-live sounded too good to be true. But the team delivered. The AI employee was trained faster than some interns we've had. And the quality of answers stays consistently high, even at 3 AM."
Thomas K.
Head of Customer Support
"What surprised me most: Our chat conversion rate increased by 35%, but at the same time our return rate dropped. Customers aren't just buying more – they're buying the right products. I honestly didn't expect that."
Lisa H.
Marketing Director, Home & Living
"As a CEO, I look at the numbers first. ROI was positive after 8 weeks – very few tools achieve that with us. But what personally convinced me: I no longer get complaints about long support wait times. That used to be a constant issue."
Michael B.
CEO, Mid-size Company
"We wasted years on rule-based chatbots that only frustrated our customers. Qualimero was the first system where I thought: This actually works. The AI learns from our corrections and gets better every day."
Anna S.
Customer Success Lead
"My customers sometimes write to tell me how great they find the service – without knowing they talked to an AI. That's the biggest compliment for me. And I can finally have weekends again without constantly checking my phone."
Peter W.
Owner, Online Specialty Store
Why Qualimero – and not just any AI solution?
Qualimero is not a generic ChatGPT integration, but a platform for explanation-intensive consumer products – with a focus on DACH, multichannel and compliance.
1
One digital employee – all channels.
Your AI employee accompanies customers via webchat, email, phone, WhatsApp & social media – always knowing the entire history. Instead of isolated channels, you have a continuous customer experience with a single point of contact.
2
No flow builder. No AI team. Simply train like an employee.
You don't have to click together bots, maintain flows or learn prompt engineering. You teach your AI employee how your business works – with examples, knowledge and feedback. The platform takes care of the rest.
3
Built for complex products – instead of generic AI in the chat window.
Qualimero is developed for explanation-intensive consumer products – such as garden, plant protection, heating systems or technical home products. Instead of fuzzy answers or hallucinations, you get verified, consistent recommendations that fit your assortment and guidelines.
4
Security and Compliance - Developed in Germany.
Development and data storage take place in the EU, GDPR and EU AI Act compliant. Ideal for brands operating in regulated areas who only want to use AI when data protection, documentation and governance are properly regulated.
Ein System. Alle Kanäle. Null Medienbrüche.
Dein KI-Mitarbeiter arbeitet in den Tools, die du bereits nutzt.
FAQs
Frequently asked questions from our customers
An AI employee is not a traditional chatbot with predefined click paths, but a digital team member: It understands inquiries in context, asks follow-up questions, explains products, gives recommendations, qualifies leads and documents everything in your systems. You don't put together buttons and flows, but teach it how your business works – similar to a new employee.
Qualimero is built for brands with explanation-intensive consumer products – e.g. Home & Garden, DIY, home technology, plant protection, heating and climate systems or other consultation-intensive assortments. You're right if customers without good advice are unsure, buy incorrectly or don't order at all. For very impulse-driven, purely visual markets (e.g. fast fashion), the added value is usually lower.
No, you don't need developers or an internal AI team. You train your AI employee with: your knowledge (FAQ, product info, guidelines), examples from real dialogues and feedback on its answers. No flow builder, no complex prompt logic – we set it up together so that it fits your processes.
We're usually talking days, not months. The process: Initial meeting: We understand your business model, your products and use cases. Setup & Training: We set up your account, connect the most important data sources and train the first AI employee together with you. Go-Live & Fine-tuning: You go live with a clearly defined use case (e.g. product consultation or support) and then optimize step by step.
Qualimero is specifically developed for complex, explanation-intensive products. We combine: clearly defined knowledge sources (product data, guidelines, FAQ), rules and guardrails for sensitive topics, escalations to your team when something is unclear or critical. This ensures that the AI employee stays within your boundaries and doesn't invent 'creative' answers – especially in areas like plant protection or other regulated categories.
Qualimero is developed and operated in the EU. Data processing is GDPR-compliant, and we follow the requirements of the EU AI Act. You retain control over: which data is used, how long it is stored and for what purposes it is used. If desired, you can go through the details with your IT or legal department together with us.
Your AI employee. Live in seconds.
Trained on your products. In your brand.
A/B test with control group — revenue lift measurable.
Setup in seconds·No minimum term·No setup fees
Try free for 14 days