15x Return on Invest­ment

How Drink & Paint Automated Its Onboarding with Paul and Reduced Support Team Workload by 70%

15x

Return on Investment

80%

Automation of the Onboarding Process

70%

Reduction of Support Team Workload

Info
Drink and Paint is an innovative event company that combines creative painting classes with social gatherings. In a relaxed atmosphere, participants can create their own artworks under the guidance of artists while enjoying their favorite drinks.
Sector
EventManagement

Executive Summary

Drink & Paint, a creative event company that blends art and entertainment, was looking for a more efficient way to onboard artists and suggest suitable venues for their events. With the help of Qualimero, a digital worker was integrated via WhatsApp, automating the onboarding process and instantly recommending suitable event locations to artists.

The result: faster processes, higher artist satisfaction, and smoother event organization.

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The Challenge

Drink and Paint faced the challenge of optimizing the onboarding process for new artists. Manual communication was time-consuming and often led to delays in assigning suitable event locations. Artists had to wait a long time for feedback, complicating the start of their collaboration and slowing down event planning.

Paul Artist Manager

Faster Artist Onboarding

Paul automatically identifies suitable event locations based on the artists’ location and preferences, suggesting them directly via WhatsApp.

Automated Location Suggestions

Paul automatically finds the right venues based on the artists’ location and preferences and sends suggestions directly through WhatsApp.

Increased Artist Satisfaction

Instead of waiting for feedback, artists receive instant responses to their inquiries, avoiding misunderstandings and speeding up processes.

Reduced Administrative Effort

Paul takes over time-consuming routine tasks, allowing the Drink and Paint team to focus on creative and strategic activities.

Thanks to the introduction of Paul, we were able to significantly improve the onboarding process for our artists. The automated communication via WhatsApp allows us to efficiently suggest suitable locations and provide our artists with a seamless start.

Svittlana Witt

Founder

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